Get in touch

Whether you want to partner, donate, or simply learn more about our work, we’d love to hear from you.​

info@africacollecttextiles.com

+254(0)70 375 74 85

ACT Kenya

HEAD OFFICE

P.O. Box 1425-00618
Empire Business Park 41
Babadogo, Ruaraka,

FAQ's

Here’s a little more about how we operate.

About ACT

What does Africa Collect Textiles do?

We collect, sort, and transform used textiles and shoes for reuse, upcycling, and recycling. Turning waste into opportunity.

Where is ACT located?

Our main facility is based in Marurui, Nairobi, Kenya, near Marurui Primary School.

Donating Textiles & Drop-off Points

How can I donate my used textiles and shoes?

Find your nearest ACT bin on our Drop-off Points map. Drop your textiles clean and dry, in a closed bag.
If you have bulky items, request a free pick-up and we’ll come to you.

What can I donate?

We accept all clean, dry textiles and shoes. Including clothes, curtains, towels, bedding, and accessories.
Please tie shoes together and place everything in a closed bag.

What happens to the clothes after I donate them?

We sort every item by hand. Some are reused or donated through our community partners, others are upcycled into new products or downcycled into useful materials. Nothing goes to waste.

Impact & Partnerships

How does ACT support communities?

We donate fitting clothes and bedding to Matthew 25 Children’s Home and use part of our revenue to support community projects.
By reusing and recycling, we also create fair jobs and reduce dependency on imported clothes.

Do you work with other companies?

Yes. We partner with brands and organisations to recycle uniforms, manage textile waste, and create upcycled corporate products.

Products & Shipping

Where can I buy ACT products?

All our upcycled items are available in the ACT Shop. You can also find selected products in partner stores and events across Nairobi.

How are ACT products made?

Every item is handmade from recovered textiles. Collected, sorted, and upcycled in Kenya by our local team of skilled tailors and makers.

Do you take custom orders?

Yes. For corporate or bulk requests, reach out to us through our contact page Together we can design circular products that fit your brand or project.

Do you ship internationally?

Yes, we do. All orders are shipped from Nairobi, Kenya. International deliveries are handled through DHL, and shipping times and costs are calculated at checkout. Please note that delivery may take a little longer depending on your location.

Can I track my order?

Once you’ve placed an order on our website, you can easily track your shipment through DHL. You’ll receive a tracking number via email as soon as your order is dispatched. Simply enter this number on the DHL website to monitor your order and stay updated on its delivery status.

What payment methods do you accept?

We accept Visa, Mastercard, or M-Pesa for online purchases.

Can I return or exchange a product?

Yes, if your item arrives damaged or incorrect. Please contact us within 7 days of delivery. Because our products are handmade and often one-of-a-kind, we cannot offer standard returns.

Support & Contact

How can I support ACT?

Donate your used textiles, buy our upcycled products, or contribute through our donate page.

Do you accept financial donations?

Yes, we do. Your donation helps us expand our collection network, train local tailors, and support communities. Please go to our donation page to make a financial donation.

Can we collaborate on a project?

We’d love that. Get in touch and let’s explore how we can work together.

How can I reach you?

Email us at info@africacollecttextiles.com or call +254(0)70 375 74 85

You can also reach us through our social media pages.

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